Frequently Asked Questions

To register as a user, click here or on the 'Account' link in the top right of the Yoxa Health website and ‘Create account’. We’ll need your first Name, last Name, e-mail address and a password with a minimum of 5 characters Click 'Create'

1.       Find your product

The home page displays collections to browse the featured products. Products menu has a list of links. A search function is also available to use keywords.  To see more details on the Yoxa Health product of interest, click the View.

2.       Add to Cart

Once you have found your Yoxa health product you want to buy. Click the Add to Cart. Your shopping cart will contain all the products you have selected to buy. To view your select products click on the cart.

3.       Checkout

To processed to checkout, go to your shopping cart and click on the ‘Check Out’

You will be prompted to login if you are not already logged in.

Insert your shipping address, we will require the address, city, province, code as well as a phone number and click on the ‘Continue to shipping method’

Shipping method charges are displayed, if applicable, insert any discount voucher code, and click on the ‘Continue to payment method‘

Choose your payment method and click on the ‘Complete Order’

•  Payfast: You will be redirected to PayFast to complete your purchase securely
• Bank Deposit: Complete your purchase by making a regular EFT or bank deposit

A complete order summary will now display with all the details of your complete order.

Payment can be made via:

• Payfast - Credit & Cheque card, Instant EFT, Masterpass or Bitcoin

• Bank Deposit – A regular EFT into the Yoxa Health Bank account, which will be provided on the complete order summary. The payment can take up to 2 working days to be reflected in the bank account.

We deliver your order to your home or office anywhere in South Africa via a reputable Courier company.

We dispatch all orders within 1 working day of receiving your payment confirmation, unless otherwise stated. Delivery dates are estimated at 5 to 7 working days from the dispatch date.

Yoxa Health offers Free Delivery for orders of R350 or more.

A standard charge of R70 will be charged for orders less than R350.

We always aim to delivery your products in a timely manner. Sometime things are outside our control and may cause a delay, this is rare but it does happen, so 'late' delivery is not a ground for refund or cancellation of the order. However, if your delivery has not been delivered within the estimated time, please email us at info@yoxahealth.com with your order number so that we can follow up on the matter.

If a product is out of stock, it will reflect as such on our website. If you have already placed your order when the product goes out of stock, we’ll let you know and you will be offered a refund or credit voucher on your next purchase.

Step 1: Find your products and add them to your cart

Step 2: When you’re done shopping make your way to the shopping cart and click on the ‘Check Out’. You may need to login to your existing account or create an account if you have not previously done so.  

Step 3: Once you’ve inserted your shipping address, you can enter your DISCOUNT CODE in the section on the right.

Step 4: Click the ‘APPLY’ which will reflect your discount and update your Total.

Step 5: Continue with the order process by clicking on the ‘Continue to shipping method’

A package deal consists of 2 or more products at a discounted purchase price.

To reset your password, click here or on the Account menu in the Yoxa Health website and on the 'Forgot your password'. Enter your email and 'Submit'. You will receive an email containing a link to reset your password.

Collagen is the major protein in the connective tissues of the body. It holds all living tissues together and ensures the integrity, elasticity and regeneration of skin, cartilage and bones. It is the most abundant protein, representing almost 30% of all human protein content. It affects almost every part of our body that has connective tissue, including the heart, skin, lungs, muscles, hair, arteries, bones, joints, discs, cartilage, nails, blood cells, liver, and prostate. 

Collagen production in our body peaks around the age of 20, and as we age the body's production of collagen metabolism slows down causing gradual deterioration of the collagen fibers in all connective tissues. The deterioration process will affect many different parts of our body; 

Skin: The collagen network that provides skin firmness and structure breaks down. Skin becomes dehydrated and thinner, plus lines, wrinkles and deep furrows start to appear 

Joints: Lower levels of collagen and other matrix components caused by aging can lead to loss of cartilage and joint function. This results in joint discomfort.

Bones: Bone turnover becomes imbalanced, that means there is more bone loss than bone formation. This causes bones to become more fragile and easier to break.    

Muscles: A gradual loss of muscle mass and strength caused by aging can affect balance, gait (manner of walking) and overall mobility.

Andropause is the male version of menopause and happens when the level of testosterone in the body, as well as the sperm production, gradually decreases. Testosterone is the hormone responsible for deep voices, muscle mass and facial and body hair patterns present in men.

When testosterone levels begin to decrease, physical as well as psychological symptoms can be experienced. This is part of the ageing process in men. Studies suggest that the amount of testosterone in the body decreases by 10% each decade after a man has turned 30.

Unlike menopause in women, Andropause happens at a more gradual pace. Roughly 30% of men in their 50's will experience symptoms of Andropause due to low testosterone levels. When a person is experiencing Andropause and does not treat it properly, it can be at risk to other serious health conditions such as osteoporosis.

Phyto-Testosterone is plant extracts that mimic & amplify the action of testosterone to help stop and reverse the natural decreasing of male testosterone levels, as men grow older. Phyto-Testosterones can help the natural way, without the danger of any side effects.

The ingredients in Yoxa Blood Circulation Support helps release nitric oxide to increases micro- capillary blood flow. This product may also decrease unwanted blood lipid levels and dissolve lipid deposits in arteries. The different ingredients work in a holistic manner to assist in positive blood flow.

• Anyone who wants to support healthy blood pressure
• Individuals who want to avoid angina (chest pain)
• Individuals who want to avoid leg pain due to poor blood circulation• Anyone who wants protection from heart attack and stroke
• Men suffering from erectile dysfunction
• Athletes who want a faster recovery

No, no, no and no. 

The Yoxa Low GI Shake is a plant based natural protein shake for individuals looking to supplement a healthy diet with organic products and not those chemical-crammed protein shakes found so often.

• 100% Organic Prosopis gladulosa (Mesquite) and Gluten Free Oats
  
• Flavouring (natural vanilla / cacco / strawberry)
• Colouring (beetroor for the strawberry's pink colour)

The Yoxa (Vanilla & Chocolate) Shake comprises of only 2 main ingredients and the Strawberry Shake contains 3. 

• Gluten Free
  
• Soy Free
• GMO Free
• Lactose Free

• Diabetics
• Pregnant and Breastfeeding 
  
• Excellent for Sportsman (especially endurance athletes, runners, cyclists, rowers, etc
• Children over 2 years
• Vegans
• Fantastic for weight management

Note: Please check the ingredients if you have food allergies.

• Gluten Free
  
• Soy Free
• GMO Free
• Lactose Free

All the ingredients in the Yoxa Low GI Shake are regarded as food and 100% safe to use as a snack or a meal replacement when taken with milk or milk substitutes.

Yes, as the Yoxa Shakes are regarded as food you can take it with your medicine. However, if you are diabetic, you will need to check your blood sugar levels as the level can drop too low if you use the shake with your diabetic medication.

Use 1 level measuring scoop (±30g) per serving. Add 250ml of liquid (any liquid of choice - milk, milk substitutes, juice, drinking yoghurt or water) Shake well and enjoy. For optimal results use a shaker or blender. Make awesome smoothies by adding fruit and yoghurt as a coarse texture may be observed, due to the natural fibers in the product.

Use  the Yoxa Low GI Shake to replace 1 or 2 meals per day and you will see the results after a week.

For a complete meal, take 1 fruit of choice with the shake.

Effective as part of a healthy diet and lifestyle

This product is unsweetened and certified natural and organic.

Because our products are of the highest quality, we are able to fully guarantee it. If you are not satisfied, we at Yoxa Health are not satisfied. It is as simple as that.

You are welcome to return any good purchased within 7 days of receiving the item. Unfortunately, we can only accept goods for return that are still in their original packaging (unopened). You will have to pay to have the item couriered or posted back to us, but as soon as we receive it, we will issue you a credit note. Our policy is to deduct a 10% handling fee from the original price.

Send an email to info@yoxahealth.com with your order information and one of our support team members will contact you to provide our returns address.

Do not return any products without notifying Yoxa Health via email.